Accessibility Statement

Our Commitment

bTrainr is committed to ensuring digital accessibility for people with disabilities. We continuously improve the user experience for everyone and apply relevant accessibility standards to ensure our platform is accessible to all fitness professionals and their clients.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities.

Our platform also aims to comply with:

• Americans with Disabilities Act (ADA) - USA
• Section 508 of the Rehabilitation Act - USA
• Equality Act 2010 - UK
• European Accessibility Act (EAA)
• Rights of Persons with Disabilities Act 2016 - India
• Disability Discrimination Act 1992 - Australia

Accessibility Features

Navigation & Interaction

• Keyboard navigation support for all interactive elements
• Skip navigation links to bypass repetitive content
• Logical tab order throughout the platform
• Focus indicators visible on all interactive elements
• No keyboard traps - users can navigate away from any element

Visual Design

• High contrast ratios (minimum 4.5:1 for normal text)
• Text resizable up to 200% without loss of functionality
• Responsive design that adapts to different screen sizes
• Color is not the only means of conveying information
• Dark mode and light mode options
• Customizable font sizes in user settings

Screen Reader Support

• Semantic HTML markup with proper heading structure
• ARIA labels and roles where appropriate
• Alternative text for all images and icons
• Form labels properly associated with inputs
• Status messages and alerts announced to screen readers
• Tested with JAWS, NVDA, and VoiceOver

Multimedia Content

• Closed captions for video content
• Transcripts available for audio and video
• Media players with accessible controls
• No auto-playing videos with sound
• Ability to pause, stop, or hide moving content

Forms & Input

• Clear labels and instructions for all form fields
• Error messages that are descriptive and helpful
• Input fields with appropriate autocomplete attributes
• Time limits can be extended or disabled
• Multiple input methods supported (keyboard, mouse, touch)

Mobile Accessibility

• Touch targets meet minimum size requirements (44x44px)
• Compatible with iOS VoiceOver and Android TalkBack
• Gesture alternatives for complex interactions
• Responsive design works on all device sizes

Known Limitations

While we strive for full accessibility, we acknowledge some current limitations:

• Third-party integrations: Some embedded content from third parties may not be fully accessible
• User-generated content: Content created by coaches (workout videos, images) may lack captions or alt text
• Complex data visualizations: Some charts and graphs are being improved for screen reader users
• PDF documents: Older documents may not be fully accessible; we're working to update them

We are actively working to address these limitations. Expected completion: Q2 2025.

Assistive Technologies

bTrainr is designed to work with the following assistive technologies:

• Screen readers: JAWS, NVDA, VoiceOver, TalkBack
• Screen magnification: ZoomText, Magnifier
• Speech recognition: Dragon NaturallySpeaking, Windows Speech Recognition
• Browser extensions: High contrast modes, text-to-speech tools
• Alternative input devices: Keyboard-only navigation, switch controls

Testing & Evaluation

We regularly test our platform's accessibility through:

• Automated accessibility testing tools (Axe, WAVE, Lighthouse)
• Manual testing with screen readers and assistive technologies
• User testing with people with disabilities
• Third-party accessibility audits (annual)
• Continuous monitoring and improvement processes

Feedback & Support

We welcome feedback on the accessibility of bTrainr. If you encounter accessibility barriers:

• Email: accessibility@btrainr.com
• Phone: [Contact Number]
• Contact form: btrainr.com/contact
• Live chat: Available in-app during business hours

We aim to respond to accessibility feedback within 2 business days and resolve issues within 10 business days where possible.

Alternative Formats

If you need information from our platform in an alternative format (large print, audio, Braille, accessible PDF), please contact us. We will work with you to provide the information in a format that meets your needs, typically within 5 business days.

Training & Awareness

All bTrainr team members receive training on:

• Web accessibility principles and best practices
• WCAG 2.1 guidelines and conformance criteria
• Testing with assistive technologies
• Creating accessible content and design
• Responding to accessibility feedback with empathy

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint:

Email: legal@btrainr.com
Subject: "Accessibility Complaint"
Include: Description of issue, date encountered, steps taken to resolve

Complaints are reviewed by our Accessibility Committee and responded to within 10 business days.

Ongoing Improvements

We are committed to continuous improvement. Our accessibility roadmap includes:

• Q1 2025: Enhanced keyboard navigation and focus management
• Q2 2025: Improved screen reader support for complex interactions
• Q3 2025: Automated captions for all video content
• Q4 2025: WCAG 2.2 compliance and accessibility training tools for coaches

Technical Specifications

bTrainr relies on the following technologies for accessibility:

• HTML5 semantic elements
• WAI-ARIA (Web Accessibility Initiative - Accessible Rich Internet Applications)
• CSS for visual presentation and layout
• JavaScript for enhanced functionality (gracefully degrades)

Date of Statement

This accessibility statement was created on November 19, 2024. It was last reviewed and updated on November 19, 2024.

Contact Information

Accessibility Coordinator: accessibility@btrainr.com
General Support: support@btrainr.com
Phone: [Contact Number]
Address: [Company Address]