Terms of Service

Last updated: November 19, 2024

1. Acceptance of Terms

By accessing or using bTrainr's platform, mobile applications, or services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

bTrainr provides a comprehensive fitness coaching platform that includes:

  • Client management and workout programming tools
  • Nutrition tracking and meal planning features
  • Progress tracking and analytics
  • Payment processing and billing automation
  • Communication tools (messaging, video calling)
  • White-label mobile app options

3. User Accounts

Registration

You must create an account to use our services. You agree to provide accurate, current, and complete information and to update it as necessary.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

Coach Accounts

Fitness professionals using our platform must have appropriate certifications and qualifications in their jurisdiction. You represent that you are legally authorized to provide fitness and nutrition coaching services.

4. Subscription and Payments

Pricing

Subscription fees vary by region (India, UAE, USA, UK, Australia) and plan type (Solo, Studio, White Label). Current pricing is available on our pricing page.

Billing

  • Monthly and yearly subscription options are available
  • Payments are processed automatically via credit card or approved payment methods
  • All fees are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days notice

Free Trials

7-day free trials are available for eligible plans. You will be charged automatically after the trial period unless you cancel before it ends.

5. Acceptable Use Policy

You agree NOT to:

  • Use the platform for illegal purposes or in violation of any laws
  • Provide medical advice or diagnose medical conditions
  • Upload malicious code, viruses, or harmful content
  • Impersonate others or misrepresent your credentials
  • Scrape, copy, or reverse engineer our platform
  • Share your account credentials with others
  • Harass, abuse, or threaten other users

6. Intellectual Property

bTrainr owns all rights to the platform, including software, designs, trademarks, and content. You retain ownership of content you create (workouts, meal plans, client data).

By using our platform, you grant us a license to host, store, and display your content as necessary to provide our services.

7. Medical Disclaimer

bTrainr is a coaching platform, not a medical service. Fitness professionals are responsible for their own advice and programs. Users should consult healthcare providers before starting any exercise or nutrition program.

8. Limitation of Liability

To the maximum extent permitted by law, bTrainr is not liable for indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you paid in the past 12 months.

9. Termination

You may cancel your subscription at any time. We may suspend or terminate your account for violation of these terms. Upon termination, your access to the platform will cease, but data retention policies continue to apply.

10. Governing Law

These terms are governed by the laws of the jurisdiction where you are located (India, UAE, USA, UK, or Australia). Disputes will be resolved in the courts of that jurisdiction.

11. Changes to Terms

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the new terms.

12. Contact Information

For questions about these terms, contact us at:
Email: legal@btrainr.com
Address: [Company Address]